Reference

How We Protect Your Information on nomer hk

When you open an account and deposit through DANA, OVO, GoPay or QRIS, we collect only what we need to verify your identity and process your transactions.

Account verification happens in secondsDeposits and withdrawals encrypted end-to-endYour personal data never shared with third parties without your consent
Explore the Lobby Read FAQ
nomer hk How We Protect Your Information on nomer hk
REACH OUR TEAM

How to Contact Us About Your Data

If you have questions about how we handle your personal information or want to request access to your data, our support team is here.

Live Chat Open the chat widget in the lower-right corner of your account lobby. Our team responds to privacy questions during operating hours.
Email Support Send a formal request to our data protection email. Include your account username and the specific information you want to access or update.
Account Settings Update your email, phone number and address directly in the Account menu under Security. Changes take effect immediately on your next login.
SECURITY FOUNDATIONS

How We Keep Your Account and Data Secure

Every deposit through DANA, OVO, GoPay or QRIS is encrypted from your phone or browser to our payment processor.

Encryption & SSL

All transactions between your device and nomer hk use 256-bit SSL encryption. Payment methods are tokenised — we never hold your card or e-wallet credentials directly.

Two-Factor Verification

When you request a withdrawal, we verify your identity using the phone number or email on file. This prevents unauthorised access to your funds.

Data Retention

We keep account records while you play. After account closure, records are retained only as long as local law requires — typically 3–7 years for transaction history.

No Third-Party Sales

Your personal data is never sold or leased to marketers. We share it only with payment processors and support providers where necessary to deliver your account.

Cookie & Tracking Policy

We use cookies to remember your login, track your gameplay history, and detect fraud. You can manage cookie preferences in your browser settings.

Data Access Requests

You can request a full download of your personal data, transaction history and account activity. Submit a request via live chat or email and we'll respond within 10 business days.

Privacy Policy Frequently Asked Questions

Read answers to the questions we hear most often about how your data is collected, stored and protected when you play on nomer hk.

We collect your full name, email, phone number, date of birth and residential address to verify your identity and comply with account-opening regulations. When you deposit via DANA, OVO, GoPay or QRIS, we also record the transaction amount, timestamp and payment method for audit and security records.

We use your information to process deposits and withdrawals, verify your identity for withdrawals, send you account updates and security alerts, and detect fraudulent activity. We do not use your data for marketing unless you opt in via email consent, and we never share it with third parties except payment processors we trust.

No. When you deposit through DANA, OVO, GoPay or QRIS, your payment details go directly to the payment processor. We store only a token and transaction record, never your card number, e-wallet credentials, or bank account details. Your account balance is kept separate and secure.

We retain your transaction history, account records and personal data for the period required by local law — typically 3 to 7 years depending on regulatory requirements where local law permits. You can request deletion of non-essential personal details sooner by contacting our support team.

Yes. Contact us via live chat or email with a data-access request. We will compile your personal information, transaction history, login records and account activity into a downloadable file and send it to you within 10 business days.

Change your password immediately via Account Settings. If you notice unauthorised transactions, contact our live chat or email support at once. We will freeze your account while we investigate, and we can reverse fraudulent withdrawals if caught within a short timeframe.

Yes. We use cookies to remember your login session, track your gameplay for account history, and detect fraud patterns. Essential cookies cannot be turned off, but you can disable non-essential tracking cookies in your browser settings. Our site will still function, but some features may load more slowly.

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